Door catch issue .Dealer miss ordered part 1st visit (on 12/26/15 ).I was told part delivered was for rear door which it does not have . Received shabby treatment by rep because I didn't know rep who was assigned to me (she just so happened to be off that day).Between...Read more
I purchased a TRD Sienna, badged as such, certified, but come to find out no such vehicle exists. I am not a car guy, but i own a tacoma, and I am familiar with the trd badge. I assumed a certified vehicle would be as badged, not. They played it off as just a sticker....Read more
I am a previous customer- wasn't happy the first time but went back because I was contacted by the dealership for a VIP appointment and I was looking to trade in and upgrade my Tacoma. When I arrived, I was not treated as what i would consider to be a VIP, To keep this...Read more
Never recommend anyone to visit Jerry’s Toyota even if you’re just planning to buy a certified car. I purchased a certified Toyota Camry XLE (2012) from Jerry’s Toyota Belair Rd. I went their place based on a call from their internet sales specialist. It was already...Read more
Was very unhappy with the way the service manager Jamie Gray from Jerrys Toyota on Belair Rd., Baltimore, Md. handled the service repair that was only suppose to take a day or two and ended up taking over a week. At this time I still do not have my car. Did not return...Read more
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